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Voice Continuity – A Key Part of Effective Business Continuity Planning

Are your staff members able to keep in touch with clients while they work from home? The coronavirus pandemic has made it clear that voice continuity is a top priority for businesses in the face of a disaster. Do you have a viable cloud-based phone solution in place?

As businesses across the country and around the world are finding out, technology plays a crucial role in business continuity. Whether a business can keep operating, deliver services to clients and maintaining productivity, all comes down to the technology they have in place.

This is especially true right now, amid the coronavirus pandemic, which has kept staff members out of the office and stuck at home. Only those businesses with remote access technologies in place will be able to maintain their continuity.

While the important technologies range from remote access solutions to Virtual Private Network security tools, one of the most important is a viable cloud-based telephony solution.

After all, even if your staff is stuck at home, your clients should still be able to reach them, right?

Voice Continuity Solutions

The Importance Of Voice Continuity

Regardless of whether it’s during this coronavirus pandemic, or any other type of disaster that could affect business continuity, the ability to communicate effectively is extremely important.

Using a traditional phone system isn’t just inefficient and illogical; it’s dangerous. As you may have found out just recently, a major disaster can quickly nullify the capability of your office’s phone systems.

Staying connected is essential for any organization – and it’s easier than ever before, with the right technology – Hosted Private Branch Exchange (PBX). PBX uses cloud technology to make calls instead of a traditional phone line, granting your clients greater connectivity, more features, and reduced costs.

Do you have a PBX system in place right now?

The Benefits Of PBX

With PBX, your connectivity and means of collaboration improve, allowing your staff to stay connected and in-the-loop even when they’re on the go. A wide range of innovative features makes communications easier and more effective, helping to increase productivity and improve your workflow, regardless of your location.

Your organization will benefit from increased flexibility. You can add or delete phones and services as needed. There’s no need to purchase additional equipment at any time, and you can reduce if needed.

PBX Will Keep You Connected During A Disaster

As businesses around the world consider the feasibility of a long-term coronavirus quarantine, many are scrambling to implement technologies that will support communication and collaboration while employees work from home. PBX is the perfect way to keep your team communicating effectively with each other and clients.

Whether your employees are in a single location or at multiple sites, taking inbound calls or making outbound calls, NexgenTec can equip you with a solution that best fits your business communication style.

With NexPBX Unlimited, our team oversees the set-up and ongoing management of your cloud-based phones on an ongoing basis, through the pandemic and beyond – additional features include:

  • Unlimited Local and Domestic Long-Distance Calling
  • Unlimited Lines – no more busy signals
  • Unlimited FREE Support
  • Keep your existing phone numbers
  • Phones are included for FREE and have a 3-Year Warranty
  • All outbound calls will show your primary phone number regardless of the line used
  • Add phones as you grow
  • Seamless connectivity between offices for businesses with multiple locations

We want to help you keep your business connected and communicating during this pandemic, and after. If you need help, reach out to our team.

Like this article? Check out the following blogs to learn more:

5 Cloud Implementation Tips for Florida Businesses

Are You Implementing These Endpoint Security Best Practices?

Trends in IT Operations: How to Improve Speed, Security, and Stability

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