EliteCare: Complete IT Protection for Compliance-Driven Organizations
Advanced security, 24/7 support, and Microsoft 365 protection — built for businesses where downtime and breaches aren't an option.
Built for Organizations That Can't Compromise
Healthcare
HIPAA compliance isn't optional. We protect patient data with encryption, access controls, and 24/7 monitoring that satisfies auditors and keeps your practice safe.
Legal
Client confidentiality is your reputation. We secure communications, protect sensitive case files, and ensure your firm meets ethical obligations for data protection.
Finance
Regulatory requirements and audit readiness demand more than basic IT. We provide the security controls and documentation your compliance officers need.
Government
Security standards and data protection requirements are non-negotiable. We implement controls that meet government security frameworks and protect citizen data.
Manufacturing
Operational continuity is critical. We keep your systems running with proactive monitoring, secure remote access, and rapid response when issues arise.
Professional Services
Your reputation depends on reliability. We provide the secure, stable IT foundation that lets you focus on serving your clients.
Everything You Need. Nothing You Don't.
24/7 Support
- Remote support (unlimited)
- Onsite support
- After-hours emergency support
- Extended support hours
- Priority response
Advanced Security
- 24/7/365 monitoring
- Managed detection & response (MDR)
- Microsoft 365 identity protection
- Advanced email threat protection
- Web gateway security (IPS/IDS)
- Content filtering
- Security awareness training
- Quarterly security reports
- PCI & cybersecurity guidance
Infrastructure & Protection
- Server backup (local + cloud)
- Microsoft 365 backup
- Antivirus protection
- Computer encryption
- Secure remote access
- Monitoring agents (RMM)
- Third-party VPN access
Transparent Pricing
Onboarding fee: $89/seat (one-time)
A seat = a device or Microsoft 365 user, whichever is greater
Why Organizations Choose EliteCare
Cyber Insurance Compliance
Meet the security requirements your cyber insurance policy demands. We provide the controls and documentation insurers want to see.
Real Humans Answer
When you call, a real person picks up. No phone trees, no ticket queues, no waiting. Your team gets help when they need it.
24/7 Monitoring & Response
Threats don't sleep, and neither does our security monitoring. Real analysts watch your systems around the clock and respond to incidents immediately.
Microsoft 365 Fully Protected
Email, SharePoint, OneDrive, Teams — all backed up and protected against phishing, account takeover, and data loss.
Quarterly Security Reporting
Regular reports show exactly what we're doing to protect your business. Great for compliance documentation and board presentations.
"NexgenTec has been instrumental in keeping our systems running smoothly. Their response time is excellent and they truly understand the needs of a growing engineering firm."
TSG Water Resources
Frequently Asked Questions
Why choose EliteCare over CoreCare?
EliteCare is designed for organizations with compliance requirements or elevated security needs. It includes 24/7 support, advanced threat detection (MDR), Microsoft 365 protection, and security awareness training that CoreCare doesn't include. If your cyber insurance requires specific controls, or you're in healthcare, legal, or finance — EliteCare is built for you.
Do you manage Microsoft 365 security?
Yes. EliteCare includes Microsoft 365 identity protection (detecting compromised accounts and suspicious sign-ins), advanced email threat protection (blocking phishing and malware), and full backup of your email, SharePoint, OneDrive, and Teams data.
What if we're not sure we need this level of protection?
Schedule a discovery call and we'll help you assess your actual risk level. We'll look at your industry, compliance requirements, cyber insurance policy, and current security posture. If CoreCare is a better fit, we'll tell you — we'd rather you have the right plan than oversell you.
Can we start with CoreCare and upgrade later?
Absolutely. Many clients start with CoreCare and upgrade to EliteCare as their business grows or compliance requirements change. The transition is seamless — we just add the additional security tools and extended support to your existing setup.
Ready for IT That Has Your Back?
Schedule a free 15-minute call to see if EliteCare is right for you.