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In House IT Or Outsourced Support: Which Costs More?

A primary factor in choosing the right model of IT support is economy: what will cost the most, and what will get you the most bang for your buck? This is especially important to consider when you’re comparing in-house IT support to outsourced IT support.

The question is: which will cost more?

In-House IT Staff: $50,000

(per year, per staff member)

Management & Expertise

With an internal IT team, hiring, training, and management are your responsibility. You have to find qualified individuals, make sure they know how your business operates, and manage them on an ongoing basis.

Availability & Benefits

Your in-house staff is subject to business hours, requires full salaries, benefits, and vacation pay, and will undoubtedly call in sick from time to time.

Lack Of Resources

An in-house IT rep generally comes with one of two downsides: they’re either fulfilling that role in addition to their actual job, or they lack the resources to do more than just address day-to-day issues.

Outsourced IT Support:

{MONTHLY RATE} X 12 = {ANNUAL RATE}

More Expertise, Skills, and Experience

An outsourced team offers specialties in a range of technologies, receive ongoing training and certifications, and have the means to go beyond basic monitoring and maintenance of your systems.

Hiring A Company, Not A Person

By outsourcing your IT department, you leave the managing, training, payment, and other variables that come with actual employees to someone else.

Better Use Of People and Resources

An outsourced IT team has the personnel and resources to both proactively maintain your IT environment, as well as develop your strategic planning.

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