Simple, Transparent Pricing
Managed IT plans designed for Central Florida businesses. No hidden fees, no surprises.
CoreCare
Essential IT management for small businesses
Support
- Remote support
- Onsite support
- After-hours emergency support
- Extended support hours
- Priority support
- VIP rates on projects
Security
- 24/7/365 monitoring
- Anti-virus protection
- Secure remote access
- Computer encryption
- Monitoring agents (RMM)
- Third-party VPN access
- Managed Detection & Response (MDR)
- Microsoft 365 Identity Protection
- Advanced Email Threat Protection
- 24/7 human-led threat detection
- Web gateway security (IPS/IDS)
- Content filtering
- Security awareness training
- Quarterly security reports
- PCI & Cybersecurity guidance
Backup
- BDR backup for servers (local + cloud)
- Microsoft 365 backup
EliteCare
Includes $200+/mo in security tools
Complete protection for compliance-driven businesses
Support
- Remote support
- Onsite support
- After-hours emergency support
- Extended support hours
- Priority support
- VIP rates on projects
Security
- 24/7/365 monitoring
- Anti-virus protection
- Secure remote access
- Computer encryption
- Monitoring agents (RMM)
- Third-party VPN access
- Managed Detection & Response (MDR)
- Microsoft 365 Identity Protection
- Advanced Email Threat Protection
- 24/7 human-led threat detection
- Web gateway security (IPS/IDS)
- Content filtering
- Security awareness training
- Quarterly security reports
- PCI & Cybersecurity guidance
Backup
- BDR backup for servers (local + cloud)
- Microsoft 365 backup
Which Plan Is Right For You?
CoreCare
Solid IT foundation for growing businesses. Proactive monitoring, security basics, and reliable support during business hours.
Choose CoreCare if:
- You need reliable IT support during business hours
- Your compliance requirements are minimal
- You want solid device-level protection
- You have a smaller team with straightforward needs
EliteCare
Complete protection for compliance-driven organizations. Advanced security, 24/7 support, and Microsoft 365 protection included.
Choose EliteCare if:
- Your cyber insurance requires advanced security controls
- You're in healthcare, legal, finance, or government
- You need 24/7 support and after-hours coverage
- You use Microsoft 365 and need email/identity protection
- Downtime or a breach would significantly impact your business
Both plans include unlimited remote support and are priced per device, so you only pay for what you use.
Not Sure Which Plan is Right for You?
Schedule a free 15-minute discovery call and we'll help you figure out exactly what your business needs.
Frequently Asked Questions
Does unlimited support mean all work is included?
Unlimited support covers day-to-day IT issues, troubleshooting, and maintenance for your managed devices. Projects like new equipment setup, office moves, network upgrades, or major changes are quoted separately. We're always transparent about what's included and what's billable.
How are seats calculated?
Plans are priced based on the number of computers, servers, and devices we manage. This keeps pricing fair - you only pay for what you have. Shared devices and servers may be counted differently depending on usage.
What backups are included?
Both plans include BDR (Backup and Disaster Recovery) for servers with local and cloud copies. EliteCare also includes Microsoft 365 backup, which protects your email, SharePoint, OneDrive, and Teams data from accidental deletion or ransomware.
Do you support third-party apps and vendors?
Yes. We work with your line-of-business applications and coordinate with software vendors on your behalf. Whether it's your EHR system, accounting software, or industry-specific tools, we'll help troubleshoot issues and manage updates.
Are there any setup fees?
There's a one-time onboarding fee that covers initial assessment, documentation, and setup. We'll provide this quote after our discovery call.
What if I need something not listed?
We can customize plans for specific needs. Additional services like projects, new equipment setup, or after-hours work for CoreCare clients are billed at our standard hourly rates.
Can I upgrade from CoreCare to EliteCare later?
Absolutely. Many clients start with CoreCare and upgrade as their business grows or compliance requirements change.
Do you require long-term contracts?
Yes, we require a 1 year agreement for our services.
Trusted by Central Florida Businesses
Ready to Get Started?
Let's discuss which plan fits your business. Schedule a free consultation today.