Technology has transformed how medical practices handle faxing. This guide compares two electronic fax (eFax) solutions designed to replace traditional fax machines: eCW Cloud Fax from eClinicalWorks and NEXpbx eCW Fax Connect from NexgenTec.
Pricing at a Glance
| Feature | eCW Cloud Fax | NEXpbx Fax Connect Recommended |
|---|---|---|
| Monthly Base Price | $50/month per line | Starting at $75/month |
| Included Volume | 1,000 pages | 10,000 minutes (~15,000 pages) |
| Overage Charges | $0.04 per page | None within plan |
Understanding the Math
The average fax transmission takes between 30 to 45 seconds per page. Using the 45-second benchmark:
- 1,000 pages = 750 minutes (eCW Cloud Fax allocation)
- 10,000 minutes = approximately 15,000 faxed pages (NEXpbx allocation)
For practices sending more than 1,000 pages monthly, the cost difference becomes significant.
Cost Comparison: 15,000 Pages
| Solution | Calculation | Monthly Cost |
|---|---|---|
| eCW Cloud Fax | $50 base + (14,000 pages × $0.04) | $610 |
| NEXpbx Fax Connect | Flat rate (within 10,000 minutes) | $75 |
Savings: $535 per month for high-volume practices.
Real-World Example
One of our medical practice clients using NEXpbx eCW Fax Connect:
Monthly Usage
- February: 4,678 minutes (~7,017 faxes) = $75
- March: 4,744 minutes (~7,116 faxes) = $75
What They Would Pay with eCW Cloud Fax
- February: $50 + (6,017 × $0.04) = $290.68
- March: $50 + (6,116 × $0.04) = $294.64
Monthly Savings: Over $200
Which Solution is Right for You?
Choose eCW Cloud Fax if:
- You send fewer than 1,000 faxes/month
- You prefer eClinicalWorks' native solution
- Predictable low volume
Choose NEXpbx Fax Connect if:
- You send more than 1,500 faxes/month
- You want predictable monthly costs
- You need high-volume capacity
- You want to eliminate overage charges
NEXpbx eCW Fax Connect Pricing Tiers
| Practice Size | Monthly Price | Included Minutes |
|---|---|---|
| 1-2 Providers | $75/month | 10,000 minutes |
| 3-4 Providers | $99/month | 15,000 minutes |
| 5-6 Providers | $129/month | 20,000 minutes |
Integration with eClinicalWorks
Both solutions integrate seamlessly with eClinicalWorks. NEXpbx eCW Fax Connect works alongside eClinicalWorks' Image AI Assistant, which automates fax categorization, matches documents to patient records, and reduces manual administrative tasks.
The integration allows your staff to send faxes directly from the eCW interface without changing their workflow.
Want to see your actual savings?
Get a custom quote based on your practice's fax volume.